Licensing & Support

Journl Streamed is designed to provide a seamless and efficient experience for managing healthcare data. Our licensing and support model ensures that organizations receive comprehensive services tailored to their needs, whether self-hosted or managed by us.

Journl Streamed operates on a yearly contract model, which includes:

Running Costs The annual license covers all operational costs associated with running Journl Streamed, ensuring predictable and manageable expenses for your organization.

Maintenance Regular maintenance tasks, such as software updates, performance optimizations, and security patches, are included in the license. This ensures that your system remains up-to-date and secure without any additional overhead.

Basic Support Basic support is included in the yearly contract, providing users with access to our support team for routine inquiries and assistance. This includes help with installation, configuration, and general usage of the platform.

Focus on Data and Ease of Use

Journl Streamed is built with a focus on data integrity and ease of use. Our platform is designed to:

• Prioritize Data

• Ensuring that your healthcare data is handled with the utmost care and precision. Our data-first approach guarantees that data management processes are reliable, secure, and compliant with industry standards.

• Simplify Operations

• The API's and overall experience are designed to be intuitive and straightforward, allowing organization's to focus on their core tasks without getting bogged down by complex processes.

Hosting Options

Journl Streamed offers flexible hosting options to suit different organizational needs:

Self-Hosted

• For organizations that prefer to maintain control over their infrastructure, Journl Streamed can be deployed on-premises or in your private cloud environment. This option allows you to leverage your existing resources and expertise.

Hosted and Managed by Journl

• For a hassle-free experience, Journl Streamed can be hosted and managed by our team. This option includes all aspects of infrastructure management, allowing your team to focus solely on using the API's without worrying about the underlying technical details. We make sure to host on a location that complies with current laws and regulations.

Extended Support

For organizations requiring more comprehensive support, extended support packages are available. Reach out to the Journl support team and we will figure out what you need. Extended support includes:

• Priority response

• Faster response times for critical issues, ensuring minimal disruption to your operations.

• Dedicated support personnel

• Access to dedicated support personnel who are familiar with your specific setup and can provide tailored assistance.

• Advanced troubleshooting and consulting

• In-depth troubleshooting for complex issues and consulting services to help optimize your use of Journl Streamed.

Contacting Support

To inquire about extended support or to get assistance with any aspect of Journl Streamed, please contact our support team at [e-mail].

Our team is committed to providing the highest level of service to ensure that your experience with Journl Streamed is smooth and productive.